Terms & conditions for sale of event tickets
- Tickets must be presented at the event to gain admittance.
- Tickets are non-refundable except where required by New Zealand law. If a refund is to be made by law, SHGC may, to the extent permitted by the law, retain any transaction and booking fees that have been charged.
- If an event is postponed for any reason and you are offered a replacement ticket or a refund then you must present your ticket. If you fail to present your original tickets then a new ticket will not be issued or the refund will not take place. In the instance of a refund, reimbursements will be the cost of ticket less the cost of booking and transaction fees.
- If the event is cancelled then a refund will be administered. A refund can only be provided upon the presentation of ticket(s). Refunds will be the cost of ticket (s) less the cost of booking and transaction fees.
- Late arrival to the venue may result in a seating delay until a suitable break in the event.
- The right of admission is reserved and subject to our, the organisers, terms of admission.
- We, the organiser, have the right to add, withdraw, reschedule or substitute any artist or performer.
- We, the organiser, reserve the right to change event start times, event dates, door times, seating layouts, venue capacity, pricing and other event details.
- If there is evidence of ticket fraudulence then we, the organiser, has the right to refuse entry.
- These Terms and Conditions are subject to change without notice.