Our culture of care ensures that every student is welcomed into a caring, supportive and safe environment. The international team members and other school staff (CCM teachers, Deans, and Guidance Counsellors) provide excellent support to our international students to ensure their health and wellbeing. We are all here to help.
International students meet regularly with the Director to monitor their progress and help plan pathways so they are clear what they want to achieve while at our school and beyond.
Please contact the Director of International Students via international@shgcham.school.nz if you have any concerns.
We understand that things don’t always go to plan and at times you may feel we have let you down. If this happens, we want you to tell us. We’ll do our best to put things right as soon as possible or explain something we could have made clearer.
If you are not satisfied by the outcome of our complaints process, you may notify the New Zealand Qualifications Authority (NZQA). Please refer to the NZQA website for more information on their role and process.
You may also be able to take your complaint to Study Complaints – a dispute resolution provider specialising in supporting international students in resolving disputes with their schools.